CLOUD: Microsoft Support Portal

Microsoft Support Portal
View options below or call if you have an active issue that needs resolution

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(Preferred for Critical Issues)

(Preferred for High & Non-Critical Issues)

Common Questions

Call our 800 number for critical / Severity 1 issues, it is the fastest way to reach our support technicians.

View our SLA Table below that outlines SLA’s / Response times for O365 and Azure.

Yes, use the contact information at the bottom of the page or reach out to your CANCOM EAM for details.